Blog Post
Communicating effectively with business colleagues has ranked as one of CIOs' top three critical success factors for as long as I've been tracking these things -- and I've been tracking them for a long time. I've wondered over the years why this issue hasn't gone away. Why is it so damn hard for IT leaders to get their message across?
First of all, this is not just a CIO problem. People in general are terrible at conveying a concept or message intact from their brain to that of their "listener" (a misused term if ever there was one). As Celtics coach Red Auerbach used to say, "it's not what you say, it's what they hear." Influencing what people hear involves a lot more than just forming the right words.
Blog Post
I was asked to give a couple of talks this spring giving my perspective on the current state of technology in business. I always think the present is better understood by looking at the past, so I put together a presentation looking at a) how things have developed over the past 20 or so years (not coincidentally, the span of time I was involved with CIO Magazine), and b) the challenges and opportunities I see businesses in general and CIOs in particular facing during this tumultuous time. I've posted a version of this talk on Slideshare, complete with an audio narration. Please check it out and let me know if your view lines up with mine or how you see things differently.
Blog Post
There are a number of things to consider when equipping your new business: in particular, quality, comfort and cost. Anything that's going to touch a customer or be part of how you portray your brand should be the very best. You also want to make sure your workspace is comfortable and inviting -- you're going to be spending a lot of time there, and it should help you feel professionally energized. But you don't have to spend a fortune.
Blog Post
Starting your own business is a blast. There's so much to learn and try out, without the benefit (or buffer) of a team of people to help execute. I haven't had this much fun in years! It requires resourcefulness, resolve and resilience -- all great characteristics to develop no matter what your situation. It helps to be completely open to opportunity as well.
A few weeks ago, Computerworld ran an article titled, "Becoming an IT consultant: Do's, don'ts and disasters to avoid" for executives thinking of striking out on their own (or who find themselves there regardless of intention). It provides a great overview and shares the real-life experiences of some former CIOs, but it left me wanting more in the way of nuts and bolts.
Blog Post
In today's tough economy, many companies find they must lay off some of their most experienced (i.e., expensive) employees in favor of lower cost labor. But research -- and history -- shows that experience has value that can't be achieved any other way.
I'm reading a report just out on "Women CIOs & the Art of Influence" from the CIO Executive Council, in partnership with The Leader's Edge (you can access the report on the Council's website). One of the findings shows that when it comes to effectiveness and the ability to influence outcomes, age and seniority matter. Women with more than 25 years of experience and with senior IT leadership titles were more effective than those with less than 25 years on the job and lower level titles. The ability to influence, deemed "very important" by 92 percent of study participants, manifests itself in various ways, including that "more senior IT leaders consider what's in it for the stakeholder more frequently than do their less experienced counterparts."
